The 2020 Anne C. Sonis Memorial Lecture and Webcast
Monday, February 10, 2020
1:00-3:30 p.m.
Ballroom B, University Club
1:00-1:10 p.m.
Welcome and Opening Remarks
Tami Minnier, MSN, RN, FACHE, Chief Quality Officer, UPMC
1:10-2:10 p.m.
Keynote Address
Allan Frankel, MD, Safe and Reliable Healthcare
2:10-2:25 p.m.
Social Needs Action Program (SNAP)
Thuy Bui, MD, UPMC Presbyterian Shadyside
2:25-2:40 p.m.
Implementation of the Discharge Readiness Tool
Crystal Pambacas, BSN, RN, Quality Nurse, UPMC McKeesport and Diane Klingensmith, MSN, RN, CCM, ACM, Director, Care Management, UPMC McKeesport
2:40-2:55 p.m.
Reducing Readmissions
Luann King, MSN, RN, Director, Quality Improvement and Patient Experience, UPMC Horizon and UPMC Jameson
2:55-3:00 p.m.
Closing remarks
Mark Roberts, MD, MPP
3-3:30 p.m.
Reception