PITTSBURGH BUSINESS TIMES - The Pittsburgh Business Times' 30 Under 30 awards, recognize up-and-coming executives, innovators and thought leaders who will shape the future of Pittsburgh. The winners of this year’s awards program represent a diverse group of young professionals who come from as far away as Taiwan, South Korea, Nicaragua and Mexico, while others still live in the same Pittsburgh neighborhood where they were born. They work for companies ranging from startups to those founded more than a century ago. They are entrepreneurs, engineers, artificial intelligence experts, social activists, attorneys and human resource professionals.
Abby Miles is manager, business analytics at Jewish Association on Aging and a winner of the Pittsburgh Business Times' 30 Under 30 award program.
Abby Miles started at the Jewish Association on Aging as an intern in 2012 and has worked her way up to the senior position of manager, business analytics. Along the way, she has managed a number of projects for the nonprofit, including developing a board-quality report card for monthly data tracking and analysis, and instituting budget analysis with individual business unit directors and managers. In her current role, Miles has focused on quality-of-care issues, and she did an analysis of hospital re-admissions in an effort to find ways to decrease repeat visits.
When asked about the biggest challenges in her job, Miles said, “long-term care is an extremely challenging and ever-changing industry. Regulatory requirements continue to increase, while reimbursement constrictions apply pressures to non-profits like the JAA.” When describing the greatest rewards of the job she said, “it is rare to see young people gravitate toward long-term care. I understand that it may not be the most ‘sexy’ career path, but the rewards are tenfold. JAA serves nearly 4,000 older adults per year.”